Organizational Commitment to Learning

The City of Charlotte is committed to the development of its employees.  This commitment is evidenced in our organizational structure, guiding principals and balanced scorecard.

• The City's Guiding Principles begin with an assertion to "attract and retain skilled, motivated employees."  The principles further emphasize the value the organization places on "developing employees."
• Innovation and Learning is a major component of the City's Balanced Scorecard.  Every Key Business Unit is required to have training plans that support the goal to "Promote Learning and Growth."
• Develop Employees is one of four expectations that the City Manager has for Key Business Executives.  They report on this in their annual performance reviews.
• The Organizational Development & Learning Team is strategically placed reporting to the HR Director who provides direction for learning initiatives.  The team is charged with providing training and consulting services to the City's fourteen business units.

The Organizational Development and Learning Team

Vision
The Organizational Development and Learning Team will be recognized as an integral partner in the success of the City, an innovator at the forefront of a learning organization and a provider of vital, quality services.

Mission
Our mission is to help City employees improve their performance by providing appropriate and varied opportunities for learning.

Services
The Organizational Development and Learning Team provides two basic types of services

• Training and Education Programs
• Internal Consulting Services

Training and Education Programs include:

• New Employee Orientation
• Leadership Development
• Professional / Business Education
• Technology Training